Terms & Conditions

1) Acceptance of Terms

By creating an account, accessing, or using SignSimple, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the Service.

2) Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. You represent and warrant that you have the authority to accept these terms on behalf of yourself or your organization.

3) Account Registration & Security

• You may register via email/password, Google, or Apple.
• Keep your credentials confidential and secure. You're responsible for activity under your account.
• You agree to promptly notify us of any unauthorized use or security breach.

4) The Service (High-Level)

SignSimple enables you to:

• Upload documents (e.g., PDFs),
• Configure fields (e.g., signature, date, name, company),
• Add one or more recipients,
• Send unique, trackable e-signature requests,
• Collect signed copies and audit data.

Recipients may sign without creating an account via secure links. We may provide AI-assisted features (e.g., smart field detection, multi-recipient templating). See Sections 8 and 9.

5) Your Content & Ownership

6) E-Signatures; Consent to Electronic Records

7) Multi-Recipient, Templated Sending

If you enable bulk/AI templating, we will generate unique copies per recipient based on variables you map (e.g., {{name}}, {{company}}). You must ensure:

• You have the right to contact each recipient;
• Mapped data is accurate;
• Documents are appropriate for e-signing.

8) AI Features & Automation

9) Acceptable Use

You agree not to:

• Violate any law or third-party rights;
• Upload malicious code or engage in security violations;
• Harass or spam recipients;
• Upload content that is unlawful, defamatory, or infringing;
• Misrepresent identity or authorization;
• Attempt to bypass security or misuse the Service's APIs or rate limits.

Regulated Data: SignSimple is not designed for HIPAA-regulated PHI unless we have a separate, signed Business Associate Agreement (BAA). Avoid uploading sensitive data unless legally permitted and necessary.

10) Third-Party Services

We may use third parties (e.g., cloud storage, email delivery, analytics). Your use of third-party services is subject to their terms. We are not responsible for those services, but we endeavor to select reputable providers.

11) Privacy

Our collection and use of personal data is described in our Privacy Policy. By using the Service, you consent to those practices.

12) Fees & Plans

The Service may be offered free or with paid plans in the future. We may change pricing or plan features with notice. Taxes and payment processing fees (if applicable) are your responsibility.

13) Service Changes & Availability

We may modify, suspend, or discontinue features at any time, with or without notice, including for maintenance, security, or legal reasons. We aim for high availability but do not guarantee uninterrupted Service.

14) Intellectual Property; Feedback

15) DMCA / Copyright

If you believe content on the Service infringes your copyright, send a DMCA notice to legal@SignSimple.app with:

• Your contact info,
• Identification of the copyrighted work and the allegedly infringing material,
• A statement under penalty of perjury that you are authorized to act,
• Your physical/electronic signature.

We may remove or disable access to the material and notify the user.

16) Termination & Suspension

You may stop using the Service at any time. We may suspend or terminate access immediately if you violate these terms, pose a security risk, or as required by law. Upon termination, your license ends and we may delete your data per our retention policies (we recommend downloading important documents beforehand).

17) Disclaimers

The service (including ai features) is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be error-free, secure, or uninterrupted, or that results will be accurate or reliable.

18) Limitation of Liability

To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or business interruption, even if advised of the possibility. Our aggregate liability for all claims relating to the service will not exceed the greater of (a) amounts you paid us in the 12 months before the event giving rise to liability or (b) $100.

Some jurisdictions do not allow certain limitations; in that case, the limits apply to the fullest extent permitted.

19) Indemnification

You agree to defend, indemnify, and hold harmless SignSimple and its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• (a) your documents, data, or use of the Service;
• (b) your violation of these terms or applicable law; or
• (c) any dispute between you and your recipients or other third parties.

20) Governing Law; Dispute Resolution

21) International Use & Export

You must comply with applicable export control and sanctions laws. You may not use the Service if you are located in, or are a national of, a country under U.S. embargo or if you are on a restricted list.

22) Electronic Communications

You consent to receiving electronic communications from us (e.g., emails, in-app notices) related to your account and the Service.

23) Changes to these Terms

We may update these terms from time to time. When we do, we'll revise the "Effective Date" above and, if changes are material, provide notice (e.g., email or in-app). Continued use after changes means you accept the updated terms.

24) Miscellaneous

• Entire Agreement: These terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability: If any provision is unenforceable, the remainder remains in effect.
• No Waiver: Our failure to enforce any provision is not a waiver.
• Assignment: You may not assign these terms without our consent; we may assign to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Headings: Headings are for convenience only.

25) Contact